Growth-ready platform
A scalable ecosystem
Enabling future growth by transforming a product structure into a modular experience platform
Adapted for confidentiality
TEAM
Working alongside Senior UX Leads, a Senior UX Manager, led team of UX Designers, UX Content Designers, and UX Researchers.
SCOPE
B2C, D2C, B2B Cross-channel
FOCUS
• Omni-channel servicing support
• Personalized quoting experiences
• Language preferences for omni-channel servicing
ROLE
Working alongside Senior UX Leads, a Senior UX Manager, led team of UX Designers, UX Content Designers, and UX Researchers.
