Welcome-I’m Carol, a Senior Product Designer navigating complex ecosystems.
I partner with teams to bring clarity to complexity, align around insight, and turn ideas into thoughtful experiences designed to evolve and scale.
Scroll down to see my projects ↓
Connecting sales journeys
Designing systems for growth, scale, and connected customer experiences
Servicing that remembers
Designing a context-aware omnichannel servicing system
Scaling without fragmentation
A servicing platform expansion for B2C,D2C, and B2B